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Visiting the Pantry

The People's Pantry is open to all individuals in need of emergency groceries, regardless of zip code.

Hours of Operation

We are open for grocery shopping on Wednesday, Friday, and Saturday from 9:30am - 12:00pm.​

Location

555 Avenue D, Rochester, NY 14621

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Please use the nearby street parking to access the pantry.
Our location is wheelchair accessible.

What to Bring

  • A form of identification for yourself (and for all family members receiving food).

  • We encourage the use of personal grocery bags. We will provide boxes and paper bags when needed.

FAQs

Find quick answers to common questions about visiting the pantry — what to bring, what to expect, and how our services work.

 

If you don’t see an answer to your question here, please contact us at (585) 325-4950 or email us your questions at info@peoples-pantry.org. We’re always happy to help.

1. What do I need to bring with me?

Please bring a form of identification for check-in to help us serve you more efficiently, and keep our services running smoothly.

 

Forms of identification include:
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  • Driver's license

  • State-Issued Non-Driver ID

  • Passport

  • Military ID

  • Student ID​

  • Piece of mail with your current address (e.g. utility bill)

  • Rental/lease agreement

  • W-2 form
     

It's important to bring identification for yourself and all additional household members who will be served. This ensures we are can provide enough food for all household members.

2. How often can I shop at the pantry?

Individuals and families can pick up groceries every 4 weeks. At your visit, you will receive the earliest date you can return to the pantry.

3. What will I receive when I visit?

Shoppers will choose from a variety of items including:
 

  • Fresh fruits and vegetables

  • Fresh and frozen proteins (meat, fish etc.)

  • Dairy (cheeses, milk, eggs etc.)

  • Breads

  • Shelf stable items

  • Desserts

4. What if I can't make it to the pantry?

If you are unable to make it to the pantry due to illness, transportation issues, or another reason, you can send a representative to pick up groceries for you and your family. Your representative will need to present their own photo ID when grocery shopping for you.

 

You will need to complete a form that designates your representative prior to the grocery shopping day. Please ask us about this form during your next check-in. 

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