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The Basics

  • All individuals who reside, work, or attend school in the Monroe County area and need emergency groceries are welcome to visit the pantry.

  • We are open for appointments and walk-ins from 9:30 am - 12:00 pm, Wednesday, Friday and Saturday.

  • We are located at 555 Avenue D in the city of Rochester.

  • We have a very small parking lot thus we ask visitors to use the nearby street parking.

  • The People's Pantry is wheelchair accessible.

What if I live in another county?

If you live in another County, visit www.211lifeline.org to find the food pantry closest to your home. 

What will I receive when I visit the pantry?

Clients will receive shelf stable items, frozen meat, and a selection of fresh fruits, vegetables, dairy, and bread.

How often can I receive groceries?

Clients can pick up groceries every 4 weeks and you will be provided an appointment after your first visit to return 4 weeks later.

Do I need to bring anything with me?

Yes, there are some items you'll need to bring when you visit the pantry: 

  • Identification: To receive food you will need to bring a photo ID each time you come to the pantry.

  • Please bring identification for you and all additional household members who will be requesting assistance. Acceptable documentation could be:

    • Piece of mail with your current address

    • Rental or lease agreement

    • Utility bill

    • Another recent document with your current address

    • W-2 form

    • Student ID

Please note that for your protection, we do not keep copies of these documents on file at the pantry. 

What if I can't make it to the pantry?

Often, clients cannot make it to the pantry themselves due to illness or infirmity. When that happens, clients can send a representative to the pantry to pick up groceries for them. All we require is that the client fill out a form designating that person as their representative. In addition, the representative will need to present his or her own photo id when picking up groceries for the client. 

The People's Pantry does not offer a home delivery program at this time. 

What Our Clients Say

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Jose

“I am grateful to The People’s Pantry, which has served as support when our family needed food. Many times, parents, even if they work, do not have enough money to support their family. We found support through The People’s Pantry, [and] our family feels very grateful!”
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